Terms of use

These terms apply to your use of this website and to every order you place with the store. By using the site or placing an order you agree to them. Please read them before you buy.

Your account

You can shop as a guest or create an account. Keep your sign-in details private. You are responsible for everything done through your account. Tell us at once if you think it has been used without your permission.

Products and prices

• All products are 925 sterling silver unless the product page says otherwise, and the purity and net silver weight are shown on each product page
• Prices are in Indian rupees. Shipping and any cash on delivery fee are shown before you pay
• Colours on screens differ from device to device. Photographs are as close to the real piece as we can make them, and small differences in finish and weight are normal for handmade jewellery
• Silver tarnishes over time. This is natural and can be polished away; see our care guide

Placing an order

When you place an order you make an offer to buy. We accept it when we send you an order confirmation. Stock is checked at the time of order; if an item is no longer available we will tell you and refund any payment taken for it.

We may refuse or cancel an order if we suspect fraud, if a price was shown in error, or if we cannot deliver to the address given. If we cancel after you have paid, we refund the full amount.

Payment

You can pay online by the methods shown at checkout, or in cash when the parcel arrives where cash on delivery is offered. Online payments are processed by our payment partner.

Delivery, returns and refunds

Delivery, returns, exchanges, refunds and cancellations are covered on our Shipping and Returns pages. Those pages form part of these terms.

Acceptable use

Do not use the site to break the law, to interfere with its working, to copy or scrape its content, or to place orders you do not intend to complete.

Content and trademarks

The text, photographs, designs, logos and layout of this site belong to the store. You may view and share pages for personal use, but you may not reuse them without written permission.

Our responsibility

We take care with the information on this site and with every order, but we are not liable for indirect losses. Nothing in these terms limits any right you have under Indian consumer law.

Governing law

These terms are governed by the laws of India. Any dispute will be heard by the courts in India, and you may also use the consumer grievance and dispute resolution channels available to you under the Consumer Protection Act, 2019.

Changes

We may change these terms. The changes apply to orders placed after the date the new terms are published.